Are returns free?

Exercise your right to return is free of charge: we will fully refund the original price of the returned product with no additional charges or fees, however, we will withhold the delivery costs and will not refund any taxes or customs duties you may have incurred in receiving the goods.

Should you rely on the same carrier by which you received your order, you will not be charged any additional costs for the return of the product (except for any taxes and customs duties applied in the country from which you will ship the returned product to us).

Alternatively, you may choose to return your product via a different courier.

In this case, the return shipping costs will be at your expense.

Please note that using a different courier may slow down the return/refund process and that, in such cases, any liability in the event of loss or damage to the product during transport will be your sole responsibility.

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We are available from Monday to Friday from 10 AM to 7 PM